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Privacy Policy

Generation Stack Consulting > Privacy Policy

Introduction

Generation Stack (“we,” “us,” or “our”) provides this Privacy Policy to inform you of our practices regarding the collection, use, and handling of personal information when you interact with us via phone, email, or our website www.GenerationStack.com, as well as any related web and mobile sites operated by us that link to this policy (“site” or “sites”).

This policy, together with our Terms of Use, Cookie Policy, and any other referenced documents, outlines how we process personal data collected through our sites. This policy does not cover personal data collected offline or processed as a service provider for clients.

When you contact us or make an inquiry via our site, your data will be collected and controlled by Generation Stack, a business incorporated under the laws of the State of New South Wales, Australia. This data may be shared with the relevant affiliate company (“Relevant Generation Stack Business”) based on the nature of your inquiry.

Information We Collect About You

  1. Information You Provide to Us:
    This includes any information you actively share with us, such as:

    • Your name, address, email address, phone number, or other details provided through forms, email, or phone communication.
    • Data submitted when requesting information, services, or reporting an issue.
      Providing this information is voluntary, but without it, we may be unable to fulfill your requests.
  2. Information Collected Automatically:
    To enhance site performance, analyze usage trends, and deliver tailored advertising, we may automatically collect:

    • Technical Information: IP address, browser type, operating system, time zone, and device details.
    • Site Interaction Data: Pages visited, time spent on pages, clickstream data, and browsing methods.
    • Advertising Metrics: Effectiveness of ads served to you and their relevance.
  3. Information from Third Parties:
    We may receive additional information from third-party sources (e.g., marketing or recruitment agencies) to supplement the data you provide.

Cookies and Similar Technologies

Our site uses cookies and similar technologies, as permitted under applicable law, to:

  • Differentiate you from other users.
  • Collect information about your device and browsing behavior.
  • Improve your user experience and enhance site performance.

Uses of Your Information

We use your personal information for the following purposes, where permitted by applicable law:

  1. Information You Provide:
    • Fulfill contracts and deliver requested products/services.
    • Inform you about similar goods and services (with your consent where required).
    • Provide updates on service changes.
    • Optimize site content for your experience.
  2. Automatically Collected Information:
    • Administer and troubleshoot site operations.
    • Conduct data analysis, testing, and research.
    • Enhance site security and protect user data.
    • Measure advertising effectiveness and deliver relevant ads.
  3. Combined Information from Other Sources:
    • Merge with existing data to improve services, content delivery, and communication.

Data Security

We take reasonable technical and organizational measures to safeguard your personal data against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute data security.

Sharing of Information

We may share your personal data with:

  • Relevant affiliate companies to address your inquiries and provide services.
  • Trusted third-party service providers who assist in our operations.
  • Legal or regulatory authorities when required to comply with applicable laws or respond to lawful requests.

Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

  • Access, correct, or delete your personal data.
  • Withdraw consent for data processing.
  • Object to certain processing activities or request data portability.

For inquiries regarding your data rights, contact us at info@generationstack.com.

Retention of Data

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

Changes to Our Privacy Policy

This policy may be updated periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes before they take effect.

Effective Date: 1 January 2024

For further inquiries regarding our Privacy Policy or data handling practices, please contact us at:

Email: info@generationstack.com
Address: Generation Stack, NSW, Australia.